Privacy Policy

Last updated: 1 April 2026.

1. Who We Are

Contraception Direct and Orford Pharmacy are trading names of Faith Pharmacy Limited, which is the data controller responsible for your personal data.

Registered address: 45 Cotswold Road, Orford, Warrington, Cheshire, WA2 9SF. ICO Registration Number: ZA388891.

2. Information We Collect

Personal Data

• Name
• Date of birth
• Address
• Contact details

Health Data

• Consultation responses
• Medical history
• Clinical notes

Technical Data

• IP address
• Device/browser information
• Website usage data

3. How We Use Your Information

We use your data to: provide NHS contraception services, assess clinical suitability, supply medication, deliver orders, communicate with you, and meet legal and NHS obligations.

4. Lawful Basis

We process personal data under Article 6(1)(e) UK GDPR (public task) and Article 6(1)(c) UK GDPR (legal obligation). We process health data under Article 9(2)(h) UK GDPR (provision of healthcare).

5. Data Sharing

We may share your data with your GP (subject to clinical necessity), NHS bodies and commissioners, delivery providers, and regulators where required. We do not sell your data.

6. International Transfers

We aim to process data within the UK. Where third-party services are used, appropriate safeguards are applied.

7. Data Retention

We retain data for up to 5 years in line with NHS and clinical record-keeping requirements.

8. Your Rights

You have the right to: access your data, correct inaccurate data, request deletion where applicable, restrict processing, object to processing, data portability, and withdraw consent where applicable.

You may complain to the Information Commissioner's Office if you are not satisfied with how your data is handled.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data. If you believe your data has been compromised, please contact us immediately.

10. Contact

For privacy queries, contact: info@contraceptiondirect.uk